Skip to content
Management/Staff
- Licensed property managers
- Trained reservationist
- Dedicated staff with an average time of employment over 10 years
- Prompt and responsive communication with our owners and guests
- Attend property management seminars on a regular basis
- Modern and “beachy” reception area for welcoming guests and homeowners
Marketing
- Magazine-formatted “Vacation Planner”
- Monthly email reaching our database of over 21,000
- Innovative website connected to our reservation software with live calendar
- Multiple channel partner advertising for nationwide exposure
- SEO Advisor (optimizing our rankings in search results for search engines such as Yahoo, Google, and Bing)
- Established social media accounts including Facebook, Twitter, Google+ and more
Housekeeping
- Professional housekeeping coordinator with over 25 years’ experience
- Your home will be cleaned each time by the same contractor
Linen Facility
- Own and operate linen facility
- Provide quality bed and bath linen
- Custom linen packages for homeowners and guests
Maintenance
- Full-time, on-staff maintenance team
- “On-call” around the clock – no matter the hour, available to our guest or owner in need
- Excellent relationship with local vendors to provide immediate and reliable service
Communications
- Monthly and year-end owner statements
- Direct deposit
- OwnerNet – interactive website feature with a real-time property planner, allowing owners to book online
- Reservations and submit service requests
- Lead Management – system integrated with our software that allows us to efficiently handle and prioritize
- Inquiries from phone, web, and email
- Follow-up phone call within 24 hours for every online booking
- Departure guest survey